Reason: Diagnose a problem in the application that does not manifest itself as an Exception.
Result: More extensive information in JIRA Client log files .
Procedure:
- Shut down JIRA Client if it is running.
- Start JIRA Client with debugging options:
or
- When JIRA Client starts, try to reproduce the problem that is being diagnosed.
- If you know a workaround for this problem, reproduce the workaround also.
- Shut down JIRA Client.
What's next: Make a zip archive with all log files (all files in "log" sub-directory under JIRA Client workspace directory, by default C:\Documents and Settings\<your-login>\.JIRAClient\log), and send it to support@almworks.com. Please do not forget to mention bug ID or forum topic or anything that is enough to identify the issue under investigation. Support team will answer shortly.
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