Running JIRA Client in Debugging Mode

Reason: Diagnose a problem in the application that does not manifest itself as an Exception.

Result: More extensive information in JIRA Client log files .

Procedure:

• Shut down JIRA Client if it is running.
• Start JIRA Client with debugging options: 

jiraclient.exe -J-Dalmworks.debug=true -J-Djira.dump=all -J-ea 

or

java -Dalmworks.debug=true -Djira.dump=all -ea -jar jiraclient.jar

• When JIRA Client starts, try to reproduce the problem that is being diagnosed.
• If you know a workaround for this problem, reproduce the workaround also.
• Shut down JIRA Client.

What's next: Make a zip archive with all log files (all files in "log" sub-directory under JIRA Client workspace directory, by default C:\Documents and Settings\<your-login>\.JIRAClient\log), and send it to support@almworks.com. Please do not forget to mention bug ID or forum topic or anything that is enough to identify the issue under investigation. Support team will answer shortly.