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You are viewing documentation for Structure Server and Data Center version 5.4 and patch releases. For other versions, see Version Index or Structure Cloud.

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For those, who have large JIRAs (hundreds of thousands of issues) there are a few things to bear in mind when working with the Structure.

The recommended limit for the number of issues in one structure is 100K and with this Structure already might be working noticeably slower, especially if there are many users working with the Structure Board at the same time.

So what we recommend is to distribute the issues between several smaller structures (5-10K issues per structure works perfectly) - the number of structures does not affect the performance that much.

Another thing that may affect the performance are the synchronizers. Incorrect synchronizers configuration may lead to conflicts when one synchronizer reverses the actions of the other, and vice versa. There is a safeguard mechanism that stops the cycle and sends warnings, but the next user action might trigger it again, so there's a possibility of wasted CPU cycles and overgrowth of the structure change history.

There were also several customer specific issues, which only reproduced in the customer's environment, but they were successfully resolved each time.

If necessary, you can also switch off some parts of the structure to reduce the load (for example, the Structure panel on the Issue Page) and limit the group of users Structure is exposed to.

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