Message-ID: <1410173224.13394.1711650846753.JavaMail.appbox@confluence> Subject: Exported From Confluence MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_Part_13393_1307993282.1711650846753" ------=_Part_13393_1307993282.1711650846753 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Content-Location: file:///C:/exported.html Deskzilla Upgrade

Deskzilla Upgrade

To upgrade Deskzilla, do the following:

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  1. Stop Deskzilla if it is running.
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  3. Backup your = workspace .
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  5. Depending on your operation system do the following:=20
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    1. For Windows:=20
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      1. Run the downloaded installation file.
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      3. When prompted for installation directory, select the directory used for= previous installation.
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    3. For Linux - unpack the downloaded archive over the previous version.=20
    4. For Mac OS X - copy the application from the downloaded image over the = previous version.
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  7. After launching the new version for the first time, run full synchroniz= ation using File | Synchronize menu.
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  9. If you're using Bugzilla flags, Deskzilla needs to reload bugs from Bug= zilla in order to get information about their flags. Right-click the top-le= vel query that you're using (like "All Open Bugs") and select Reloa= d Query from Server.
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