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However, there is a number of situations when changes made by two users are not consistent; for example, when both users change the same field. In this situation Deskzilla will detect this inconsistency during the synchronization (download or upload) and will show the notification about the conflict and synchronization problem in the status bar 
. Click the conflict icon 
to see the bugs which have synchronization conflicts. Right-click the bug and select Merge (press CTRL + ALT + M) or click the Merge icon on the bug status bar at the bottom of the bug details area. 
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