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This article applies to: *Deskzilla 1.x-2.x0, JIRA Client 1.x-2.x0, and connecting to Bugzilla and JIRA servers via https://... connections.
For clarity, this article is written about JIRA Client and JIRA, but it applies to Deskzilla / Bugzilla as well.

This does not apply to JIRA Client version 2.1 and later and Deskzilla version 2.1 and later, as the issue has been solved.

Problem

The problem is that JIRA Client cannot connect to JIRA over a secure connection (for example, to the url https://jira.company.com), with the following error text:

...