I'm trying to use Links synchronizer (Import) with link type X but the issues are not added to the structure.
Link synchronizer's ability to add issues to the structure is controlled by the Scope parameter.
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Note that if you install a synchronizer (rather than run an Import) with Synchronize all issues on, it will continuously work both ways - removing issues from the structure will cause links to be removed. If you run a Resync and choose direction from Structure to Links, then all links of type X between issues that are not in the structure (but from projects enabled for Structure) will be deleted. If you Resync an empty structure to links with Synchronize all issues on, you'll effectively remove all links of that type. |
See also: Links Synchronizer