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  • Uploading Changes To Server

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Comment: Migration of unmigrated content due to installation of a new plugin

To support the offline work and make work with the server more efficient, Deskzilla works with the local database. This means that all changes made to bugs can be either saved locally only or both saved locally and uploaded to Bugzilla.

Most Deskzilla dialogs used for changing bugs provide two buttons - Save Draft (save changes locally) and Upload (upload changes to Bugzilla) or have the check box which allows to select if the changes should be uploaded to the server immediately.

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Once you are ready to upload changes to Bugzilla you can click the Upload button on the application toolbar (press F6) to upload changes for all bugs at once or select the bugs for which you want to upload changes for in the bugs table, right-click them and select Upload (press SHIFT + F6).

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You can also access the discard changes and upload functions from the bugs status bar at the bottom of the bug details area. Image Removed

Conflicts And Merge

Since there is a period of time between the bug update from Bugzilla and upload of your changes to Bugzilla, bugs can be modified on the Bugzilla server by other users. These changes may not conflict with your changes - for example, you modified the bug status and some other used added a comment. In this case the changes will be automatically merged when you upload your changes.

However, there is a number of situations when the changes made by two users are not consistent. For example, both users change the same field. In this situation Deskzilla will detect this inconsistency during the bug upload and will show the notification about the conflict in the status bar Image Removed.

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