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Deskzilla allows you to search for bugs by creating filters, which you can name, save and work with in the Navigation Area or by running Quick and Search or Table searchesSearch. Below is the overview of these functions.

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The navigation area allows you to arrange organize bugs using the following tools:

Queries

Queries allow you to search for bugs which meet specific complex criteria by creating , create named filters and arranging arrange them in an hierarchy. See the Queries section for details.

Distributions

Distributions work as sets of filters and are used to breakdown break down bugs by some field. For example, a distribution by status will show how many bugs exist for each status in the parent query , under which of the distribution is added. See the Distributions section for details.

Tabular distributions

Tabular distributions allow breakdown breaking down bugs by two fields and also set additional filters on the distribution results. See Tabular Distributions section for details.

Folders

Folder elements are used to group elements in the Navigation Areanavigation area.

Tags

The tags feature allows to create creating personal tags and attach attaching them to bugs. You can select a tag in the Navigation Area navigation area and run it as a query to see bugs tagged marked with this tag.

Outbox

Outbox is a system folder displayed in the Navigation Areanavigation area, which contains bugs which that were changed, but not uploaded to Bugzilla server.

MOVE TO A SEPARATE PAGE

Every query contains a filter which can be applied to bugs and produce search results. SIMPLIFY!!!!!

All queries and distributions work as logic expressions and when arranged hierarchically they filter the results of the higher level expression. It is possible to copy and rearrange them, thus applying them to any node.

For example, the distribution by Status created for the top-level node will display status distribution for all bugs. However, it can be moved or copied to any of the child nodes and show this distribution for bugs in this child node. For example, show distribution by status for all bugs added today.

To move a query or a distribution to another place in the hierarchy, select it in the hierarchy by clicking on it and then drag it to the required location. As the element is dragged over the navigation area the possible new locations are highlighted with red. Once the required location is highlighted drop the element.

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To copy a query or a distribution, right-click on it and select Copy. Then right-click the element, that should be the "parent" of your copy and select Paste from the context menu.

besides searching with q and d deskzilla provides more ways to search

Deskzilla has two search options: - wrong, cause query is search too

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Tip

The same query or distribution can contain different bugs depending on its location in the navigation area. For example, Assigned To Me query will contain all bugs in the product assigned to me when its parent is the All Bugs query. When its parent is the Updated Today query, it will only contain the bugs that are both assigned to me and were updated today.

See the Organizing Queries section for details.

Apart from searching for bugs with queries you can use Quick Search and Table search:

  • Quick Search can be used to search for bugs by words or phrases. In this case the search runs within a currently selected query.
  • You can also use Quick Search to search by
    • Bug numbers. In this case the search runs within the currently selected connection.
    • Bug URLs. Based on the specified URL Deskzilla will first find the corresponding connection and then search for the particular bug. If there is no connection that matches the bug URL, Deskzilla will ask you if a new connection with this URL should be created automatically.
  • Table Search is used for searching for words or phrases in a selected bug table.

For details see the the Quick Search and Table Search sections.