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When the selected queue is not empty, The Current Issue view displays either the topmost issue from the queue is displayed in the Pocket Desk. 

At the top, the screen shows the SLAs defined for this issue. If there are multiple SLAs defined, you can scroll through them by swiping left and right.

The issue details show the Summary, Description, Reporter, Comments and Attachments for the issue.

Note

Other fields are not currently shown in version 1.0. Do you need fields to be displayed, or have any other feature requests? Please write us at support@almworks.com

To view the full information about the issue, or to make any changes, click Export button at the top right corner and open the issue in browser.

Updates

When you're using Pocket Desk and the phone is connected to the Internet, Pocket Desk periodically synchronizes with the server to show you the issue with the latest changes. 

When JIRA server is not reachable or when you're using another application, Pocket Desk does not check with the server for updates.

Forcing an Update

You can force an update from the server by dowing pull-to-refresh. (Scroll to the top of the page and the pull it down quite a bit.)current queue, or a manually selected issue from any queue.

You can navigate to the Current Issue view from anywhere in the application by tapping the target icon in the bottom left of the screen.

The Current Issues View screen is the same as the Issue View screen but without the 'back' button at the top of the screen.

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Automatic selection of Current Issue

After logging in and selecting a project and queue, the topmost issue from the selected queue is automatically set as the Current Issue.

Manual selection of Current Issue

You can manually pin an issue from any queue to the Current Issue view.

To pin an issue, slide it left to reveal the Pin button. Tap the Pin button to set that issue as the Current Issue.

The pinned issue is then denoted by a green left border.

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The Unpin command removes that issue from the Current Issue view and replaces it with the topmost issue in the current queue.

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The Current Issue view is reset when you log out of the application.