Quick Search located at the top of the Deskzilla Main Window allows you to search for bugs by several parameters:
For search by words and by IDs you can specify the scope where the search should be run. See the Defining Scopes section for details.
To search by words or phrases:
Input words can be separated with spaces, commas or semicolons. Several words in double quotation marks are treated as one word. When searching for text, Deskzilla looks into text fields and comments. So, searching for "RESOLVED" will NOT show all resolved bugs, only bugs with the word "resolved" in Summary, Description, comment or any text field. The search is not case sensitive. |
To search by IDs:
To search by URLs:
Search by URL provides a convenient way to share the sets of bugs with other users. You can select the required bugs in the table, copy them (press CTRL + C) and paste to the instant messenger or e-mail. Bugs will be pasted as their URLs. Another user can copy them from the message and paste to the quick search field. Running the search will display the initial set of bugs. |