Dark Feature - Synchronizers are hidden by default We recommend using Automation instead of Synchronizers. Automation is safer, provides additional functionality and flexibility, and uses fewer system resources. To enable synchronizers, see Advanced Configuration and Dark Features. |
A resync, or full resynchronization, is a one-time process activated manually by the user to sync current state of the structure and Jira.
Resync scans all issues that may be affected by the synchronizer - contrary to the incremental synchronization, which inspects only issues that have been changed. |
When running a Resync, you need to choose it's direction.
Resync can be run:
A synchronizer may support resyncing in only in one direction. For example, the Saved Filter synchronizer, which adds issues from a saved filter result, can only sync into Structure.
The incremental (background) sync tries to apply changes on both sides to the other side, if possible, depending on where the change has happened. For example, with the Agile synchronizer, if you change the rank (issue position in the backlog on the Planning Board), its position in the structure is also changed; and if you change the position in the structure, it's rank is changed in Jira. |
To run a resync:
Click Start Resync.
Resyncing in a wrong direction may lead to data loss! Please make sure you understand how each direction works and confirm running the resync when a confirmation dialog appears. |
If the synchronizer is currently running an incremental synchronization, the resync will wait until it finishes. |