This document lists important security and privacy-related questions that you might have when evaluating the Structure app on your Jira Cloud instance. Should you have any additional questions, please let us know at firstname.lastname@example.org.
In order for Structure to display data on the Structure Board and perform calculations, the following data may be downloaded:
Most of the data loaded from Jira is cached in memory, not stored in the Structure Cloud database. The expiration times of these caches vary from one minute to several hours, after which the data is removed and re-downloaded as needed.
The following data is stored on the Structure Cloud servers:
Only the on-call system engineers can access the production environment. Each employee of ALM Works has signed a strict confidentiality and non-disclosure agreement.
We do not hold any compliance certifications at the moment; however, we plan to obtain certification later this or next year.
Structure Cloud has been diligently built with security, privacy and informational security as a highest priority. We are also participating in a Bug Bounty program led by Atlassian.
Atlassian's security self-assessment is a questionnaire that app vendors can go through to see if they adhere to the best practices offered by Atlassian. It is not regulated or verified by Atlassian, so it's on an individual vendor to decide how far they want to take it.
We approach security very seriously, and we'd like to pass this self-assessment at the highest possible level. This is why we are still working on finalizing some of the processes advised by Atlassian, even if some are optional. We expect to finish this rollout in a few months and rightfully claim that we passed the self-assessment at the highest standard.