I'm trying to use Links synchronizer (Import) with link type X but the issues are not added to the structure.
Unless Exclusive Mode option is not turned on, Links synchronizer does not add issues to the structure.
Note that if you install a synchronizer (rather than run an Import) with Exclusive Mode flag, it will continuously work both ways - removing issues from the structure will cause links to be removed. If you run a Resync and choose direction from Structure to Links, then all links of type X between issues that are not in the structure (but from projects enabled for Structure) will be deleted. If you Resync an empty structure to links with Exclusive Mode on, you'll effectively remove all links of that type. |
See also: Links Synchronizer