19th of March 2024

Structure 9.2.2 fixes Jira 9.13 compatibility, issues with memo data in backups, and more

Download the latest version of Structure and its Extensions

Try It: Structure Sandbox Server (no installation required)


1. Version Highlights

  • Fixed: Structure backup fails when there are a lot of historical records for generic items (memo)

  • Fixed: Memo with non empty additional field(s) is not editable after Backup/Restore

  • Fixed: Jira 9.13 compatibility: Info and share structure panels are displayed behind the item details panel

2. Supported Versions

Structure 9.2.2 and all its extensions support Jira versions 8.20 or later. This release is for customers using Jira Server or Data Center (Jira Core, Jira Software, or Jira Service Management/Service Desk).

Compatible with:

Cloud customers can learn more about our products on the “Cloud” tab of our marketplace listing.

3. Installation and Upgrade

Pick a Time

We strongly recommend that you install and upgrade your apps during off-peak hours or scheduled maintenance windows. There are known issues in the Jira app infrastructure that may cause performance degradation and impede app installation when your Jira instance is under heavy load.

3.1. Installing Structure

If your Jira server does not have Structure yet, the installation is simple:

  1. Download and install Structure app, either from the Atlassian Marketplace or our Download page.
  2. When Add-on Manager reports the successful installation, click Get Started to visit a page with important guidance for the Jira administrator. You may want to also check out the user's Get Started page, available under the "Structure" top-level menu.
  3. Monitor catalina.out or jira-application.log for log messages from Structure.

3.2. Upgrading Structure

The upgrade procedure from versions 3.0–9.2.1 is simple:

  1. Consider backing up Jira data. Use Administration | System | Backup System. (If you have a large instance and a proper backup strategy in place, you may skip this step.)
  2. Back up Structure data. Use Administration | Structure | Backup Structure menu item. If you have a lot of structures and a large Jira, consider turning off the "Backup History" option to avoid a long backup process.
  3. Install the new version of the app.

  4. Monitor catalina.out or jira-application.log for warnings or errors.

4. Enterprise Deployment Notes

There are no special tests needed, so we suggest the usual testing procedures you’ve done for previous upgrades.