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This section contains description of several JIRA Client features you may want to use on a daily basis. For detailed description, please refer to Working with Issues section.

Commenting Issues

To comment on an issue:

  1. Select a desired issue in the Issues table.
  2. Click Add Comment button on issue toolbar or press Ctrl =.
    The Add New Comment dialog opens.
  3. Type the comment, select its visibility and click OK.

Your comment appears in the issue details area.

Attaching Screenshots and Files

To attach a screenshot:

  1. Select a desired issue.
  2. Select Tools | Attach Screenshot menu item or click Attach Screenshot button on issue toolbar.
    Capture Screen dialog window opens.
  3. Click the Capture Screen button.
    The issue is captured and opens in a screenshot editing window.
  4. Make the desired modifications to your screenshot (for example, crop it or select some area to emphasize), provide a name for it and click Attach and Close button on a toolbar.

An image is attached and appears in the issue details area.

To attach a file to an issue:

  1. Select an issue.
  2. Click Attach and Close button on issue toolbar.
    Select Files to Attach window opens.
  3. Navigate to the desired file, select it and click Open.
  4. In Attach Files dialog:
    • type a comment,
    • select the comment visibility,
    • click Attach.

The file appears in the Attachments field in the issue details area.

Watching Issues and Voting for Them

To monitor the issues state and follow on its state while it is passing different stages of the lifecycle or some of its properties are being modified, you can start watching it. To do so:

  1. Select an issue to monitor.
  2. Click Watch button on issue toolbar.
  3. In the Change Issue dialog which opens informing your changes are saved into a local database, click OK.
    The issue, you are watching, now has icon in the Flags field.

To express your opinion on a particular issue to be resolved, you can cast a vote for it:

  1. Select an issue for which you want to vote.
  2. Click Vote button on issue toolbar.
  3. Click OK in the Change Issue dialog which opens informing your changes are saved into a local database and get synchronized with JIRA server later when you upload changes in Outbox folder.
    The issue you are watching now has icon in the Flags field.

You can vote only for other person's issues but not for the issues you have created yourself.

Tracking Time and Publishing Your Work Logs

After you have selected or found an issue to work with, you can track the time spent and publish time records as JIRA work logs.

JIRA Client can automatically detect your computer's inactivity periods and exclude them from your worklogs.

To start tracking time:

  1. Select an issue in the Issues Table and click Work on an issue button on the issue toolbar toolbar or press Ctrl + G (⌘ + G).
    The Time Tracker dialog opens, and time tracking is started.
  2. Keep on working on an issue and pause or stop your work when necessary pressing the respective buttons in the dialog.

Once you have finished working on an issue, you can publish a timesheet as work logs. To do so:

  1. Select Time | Edit and Publish Time menu item or press Ctrl + Shift + M ( I).
    Edit and Publish Time dialog opens.
  2. Review the records of time spent when working on an issue and add work periods if necessary and click Publish button to publish work logs.



See Also

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