Pocket Desk is made for the Service Desk Team members only. The customers or other users who'd normally use Customer Portal or just create issues in JIRA will not be able to use Pocket Desk. JIRA administrators can use Pocket Desk if they are a part of a Service Desk Team, but Pocket Desk has no features specifically for JIRA / JIRA Service Desk administration.
Pocket Desk product is being retired. Please read Product Retirement Notice.
Overview
Content Tools
Apps
Tasks