You are viewing documentation for Structure Server and Data Center version 5.3 and patch releases. For other versions, see Version Index or [Structure Cloud].
When you Export a structure, you use the hierarchy from the structure to create, update or delete other issue attributes or make any other changes based on the hierarchy that a specific synchronizer provides.
For example, you can use Links Synchronizer to create issue links between sub-issues and their parents.
To run Export, you must have Control permissions on the Structure, and you will likely need some additional permissions, depending on which synchronizer you're going to use. For example, you have to have Link Issues permission when working with the Links synchronizer.
To export hierarchy from a structure:
If you don't see Export link in the Operations column, then you possibly don't have Control permissions on this structure.
If there are no synchronizers in the drop-down list, then either none are currently installed or none of the installed synchronizers support exporting from a structure.
When export is run, it runs under your user name and with your permissions. So if you don't have enough permissions to make a certain change in JIRA, the synchronizer will skip that change (a warning will be printed out in the server logs).
Import and Export are actually a one-time Resync. Export is resync from Structure and import is resync into Structure. If you need to run export or import periodically, you can set up a synchronizer with all the parameters but without enabling it - so no synchronization happens in the background. When you need to export or import, you can open Synchronization Settings page for the structure and run Resync. Just make sure you've selected the correct Resync direction!