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You are viewing documentation for Structure Server and Data Center version 5.5 and patch releases. For other versions, see Version Index or [Structure Cloud].

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Question

I have a valid license installed. Why do I see Structure as Unlicensed or having Action Required in the Add-on Manager?

Answer

That may be so because Add-on Manager is not aware of ALM Works licenses. To verify the true status of your Structure license, check the Administration | Structure | License Details page. If it indicates the license is OK, you can safely ignore the status of the Structure license in Add-on Manager.

Structure supports two kinds of licenses — purchased via Atlassian and issued by ALM Works. For details, please see Setting Up Structure License.