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  • Locate your workspace directory (it's normally shown in Deskzilla main window title). By default, workspace directory is ".Deskzilla" under user's home directory.
  • Shut down Deskzilla if it is running.
  • Copy file bugzilla-terms.properties from etc directory under Deskzilla installation directory into etc directory under your workspace. Create etc directory under your workspace if needed.
  • Edit bugzilla-terms.properties file in your workspace and change default field names.

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