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- Select New Bugzilla Connection from the Connection menu.
- In the New Connection Wizard specify the Bugzilla URL, user login and password.
Info If anonymous access is selected, the application works in read-only mode and you cannot modify any bugs or create new ones.
- Click the Advanced... button to configure the following parameters if necessary (in most cases there is no need to change in most casesdo this configuration):
- E-mail suffix (e-mail is defauls. however BZ can be configured to accept name as login and email suffix is configured separately). If your Bugzilla is configured to work with user names instead of e-mails you should specify the e-mail suffix used for your server configuration.
- Charset for interacting with Bugzilla over HTTP (not . This setting is only necessary for versions earlier than 3.0 and later).
- Timezone (. This setting is used for older versions of Bugzilla to specify the server timezone).
- HTTP Proxy
- After all required parameters are specified, click Next.
- If your login name is not an e-mail address and your Bugzilla is configured to use e-mail suffix and your login name does not look like your e-mail address, you are prompted to provide your e-mail suffix (if . If your BZ Bugzilla does not use ES e-mail suffix, click next) Next.
- After that, Deskzilla will try to connect to server. If there are connection problems, a notification with a possible reason is shown (for example, "Invalid Username Or Password").
- If the connection is configured correctly, you are prompted to select the products you want to work with. Select the products and click Next.
#Tip When adding products select only the necessary ones as this will reduce the local database size and ensure optimized application performance.
- Specify the connection name and finish the connection configuration.
After the connection is configured Deskzilla will automatically download Bugzilla configuration (products, versions, etc) from the selected Bugzilla server.
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