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You set up which attribute to use for Resource Assignment in Gantt Configuration. The Default configuration uses has "Assignee" field as the resource attributeNone" there, so resources are not used. You can change it to "Assignee" field or to any other attribute, or select "None" if you'd like to disable resources.
Besides choosing the attribute for the resource allocation, you can also select the default capacity, calendar and time zone for all resources in the Gantt. You can later override these default for a specific resource.
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If a task has a resource assigned, the calendar, time zone and capacity associated with that resource will be taken into account when determining actual start and finish date of the task.
Known Issues
The following issues either are known problems or non-obvious behavior in the current version.
- When you use transformations / quick transformations, such as grouping (not as a part of a structure, but turned on in the panel header), that does not affect Gantt Chart calculations. For example, the groups created by a grouper will not be a part of Gantt. If you need it the other way, you need to make these generators a part of the structure via Automation editing.
- Gantt chart is always shown in the time zone of the user who looks at it. But if some task was calculated in a different time zone (because of the assigned resource), it is currently not possible for the viewing user to move / resize the task bar via drag and drop.
- When selecting an attribute for resource assignment, "select" type custom fields are not shown. There's a workaround for this issue: use a formula that simply takes the value from that field.
- Resources assigned to groups are ignored.
- Issues when displaying larger structures (over 50,000 issues) on Internet Explorer.
- Please be careful when choosing resource attribute. Choosing an attribute that results in too many different resources (10,000 and more) may result in increased memory consumption by the add-on on JIRA.
Notes on Advanced Features
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