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- Download profiling agent and scripts.
- Unpack that file into "bin" directory under Deskzilla installation directory (on Windows default is C:\Program Files\Deskzilla\bin).
- Quit Deskzilla if it is running.
- Change your current directory to "bin" and start Deskzilla with deskzilla_profile.bat (deskzilla_profile.sh on Linux) - it should launch Deskzilla in verbose mode with profiling enabled.
- Take a look at Help | About and record application's build number.
- Reproduce performance problems.
- Quit Deskzilla. Performance profile should be saved under "Snapshots" directory in your home directory (C:\Users_username_\Snapshots or C:\Documents and Settings_username_\Snapshots on Windows, ~/Snapshots on Unix).
- Create a ZIP archive from the snapshot and send it to support@almworks.com. Please make sure you mention build number.
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