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    • Our DevOps team was and remains capable of monitoring and maintaining our Structure Cloud infrastructure 24 x 7 x 365 

    • Our systems run on AWS (Amazon Web Services) — one of the most reliable and stable SaaS platforms in the industry 

    • Our Cloud support team is well-connected and working normally (on the same schedule they were before the decision to temporarily close our offices)

    • Our Structure Cloud product development team is also working a normal schedule. There will be very minimal impact to our Structure Cloud product roadmap

    • For updates on new features added to Structure Cloud, subscribe to its release notes feed.

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    • Our business and support teams are well-connected and working normally (on the same schedule they were before the decision to temporarily close our offices)

    • Our Structure development team is also working a normal schedule. There will be very minimal impact to our server/data center product roadmaps:

  • Next Steps

If you have any questions or concerns, please reach out to the ALM Works support team via our customer support portal or email.  In addition, our Solutions Engineering team, who are already used to providing remote training and consulting, is available. You can reach them via email as well. 

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