All connections and queries are stored in the config.xml file located in the Workspace folder. For different reasons this file might get corrupted. In these cases the application uses its backup stored in the <workspace dir>\backup folder. The backups are created on every JIRA Client start. This mechanism usually works fine and prevents JIRA Client from starting with no data displayed.
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You can configure the application to use a specific location for the Workspace folder. When the application starts it tries to locate the Workspace checking information your settings in the following order:
- jiraclient.workspace parameter in the jiraclient.properties file, which is located in the installation folder. This file can be created automatically during the installation (the installer asks you for the Workspace folder location) or manually. If the file does not exist, Jira Client checks the next thing:
- Command like line parameter. You can specify the Workspace folder location as a parameter.
- JIRACLIENT_WORKSPACE environment variable.
If none of these options is used, the default Workspace location is used:
%USERPROFILE%\.JIRAClient (напримерfor example, С:\Users%USERNAME%\.JIRAClient).
So if your JIRA Client keeps starting empty, please make sure JIRA client Client always has read/write access to the Workspace folder.
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