You can also create you structure using Speed Mode. First, search for and select your Service Management projects.
![](/download/attachments/201527173/New%20structure%202%20-%20Support%20projects.png?version=1&modificationDate=1710166505000&api=v2)
On the hierarchy screen, add a grouping level above your standard issue types - we've grouped our items by issue type. If you want to include additional issue types, or organize your hierarchy differently, you can do that here as well.
![](/download/attachments/201527173/Step%203%20-%20Group%20by%20Issue%20Type.gif?version=1&modificationDate=1710166568000&api=v2)
If you have a large queue, you may want to filter your results: hover over the Standard issue types line, click the the three dots, and select Filter.
![](/download/attachments/201527173/Step%204%20-%20Filter%20results.gif?version=1&modificationDate=1710166692000&api=v2)