This article applies to: all applications
Problem
Installation consistently fails with a message indicating a problem with the installed files. Error messages may vary: "archive corrupt", "not a valid application", "cannot find java", "cannot install".
This problem can be caused by a corrupt download. Corrupt download may happen if server terminates connection unexpectedly during the download, and your browser or download manager leaves the partially downloaded file on disk.
If you try to download a file several times and every time you get an incorrect file on your hard drive, please try a different browser. We had specific reports that downloading with Firefox resulted in a broken download each time, and download with Internet Explorer succeeded.
Checking downloaded file integrity
Use the following table with the latest versions of our product to check download for integrity.
First of all, check exact file size. On Windows, right-click on a file and select Properties.... On Linux and Mac OS X you can use ls -l in a terminal.
If size is correct, check MD5 checksum. On Linux and Mac OS X, use md5sum command in a terminal. On Windows, you can use any freely available application for calculating MD5 sum (MD5SUMS from SysDesign, Google Search for MD5 on Windows).
If size and checksum are correct and application does not install, please write to support.
Downloadable files size and checksum
File Name |
Size (bytes) |
MD5 Sum |
|---|---|---|
jiraclient-2_2_b1.dmg |
12236191 |
c235ba17f4c5162439d8add222162942 |
jiraclient-2_2_b1.exe |
23885008 |
537a397b2728ed49b43c4d04b1fa93ab |
jiraclient-2_2_b1.tar.gz |
33185505 |
289fa7cbdaeb2693e8e60f7977a58a01 |
jiraclient-2_2_b1.zip |
11910476 |
76bf9d32ab4f1b2c03de011bc8bc8594 |
jiraclient-2_2_b1_without_jre.exe |
7375056 |
a9ec3f767bd28e2bd9b2611ce2d5ff70 |
jiraclient-2_2_b1_without_jre.tar.gz |
11897110 |
5c448a0e196da46a4d2b0c6ec8abaec1 |
jiraclient-lite-2_2_b1.dmg |
12232917 |
7fa39c670f6a4ba1b4bcbe2762c57f67 |
jiraclient-lite-2_2_b1.exe |
23884496 |
e7063fe85eaa646d2b1a8848175c2806 |
jiraclient-lite-2_2_b1.tar.gz |
33186287 |
f9f5114159b5653dc79c472ed1d21cb2 |
jiraclient-lite-2_2_b1.zip |
11911190 |
afd8875bdfbc9dc2d2de85ecd1cd67a0 |
jiraclient-lite-2_2_b1_without_jre.exe |
7374032 |
cd9a97e9d33c6a00d1ebceb0671fcf80 |
jiraclient-lite-2_2_b1_without_jre.tar.gz |
11897093 |
2d2a07090db37b49418525bf0b125aad |
deskzilla-2_1_b1.dmg |
11666245 |
bfc8562880e10864cb75d5017fb3ef42 |
deskzilla-2_1_b1.exe |
23466704 |
fa066622a2910d4fcaf68347b213572a |
deskzilla-2_1_b1.tar.gz |
32601550 |
16e56a37d63c31c276c95f264e611043 |
deskzilla-2_1_b1.zip |
11329018 |
4401c4fa8c2f7eee96d8058703244701 |
deskzilla-2_1_b1_without_jre.exe |
6960848 |
e31a13c49ce465784c4e9da39320e777 |
deskzilla-2_1_b1_without_jre.tar.gz |
11314458 |
384f176785a05b1bfbdf2a3a0f45a088 |
deskzilla-lite-2_1_b1.dmg |
11660454 |
234693166feff2dd32a19d2f97fb0d69 |
deskzilla-lite-2_1_b1.exe |
23466704 |
bb06e0a700886d3da02cd8b48fc3dead |
deskzilla-lite-2_1_b1.tar.gz |
32600921 |
7fd10127ed97abd6a9873d3efbbf24d8 |
deskzilla-lite-2_1_b1.zip |
11329946 |
8667b09201a5587c6046c489b5d4ac8b |
deskzilla-lite-2_1_b1_without_jre.exe |
6958800 |
56361c5b05d393ad262807251ac510e2 |
deskzilla-lite-2_1_b1_without_jre.tar.gz |
11314623 |
5dccd69617b5c188f884f11dd16e92df |
jiraclient-2_1_2.dmg |
12165733 |
abbd264df1e2530d7034b81cbc1de4d2 |
jiraclient-2_1_2.exe |
23825616 |
7e964ba270b28cf352d1e1519a2e3cf0 |
jiraclient-2_1_2.tar.gz |
33146534 |
8386147f974863fb22f8b116f82237f9 |
jiraclient-2_1_2.zip |
11851897 |
1079614564d771d630cfa94500a01308 |
jiraclient-2_1_2_without_jre.exe |
7313616 |
d316f92241383def9c3b085879831df8 |
jiraclient-2_1_2_without_jre.tar.gz |
11838881 |
b0576728b5d97959eae0ca56d6d8afe9 |
jiraclient-lite-2_1_2.dmg |
12166704 |
fcb4a63d0727f05fe8545b495c99900d |
jiraclient-lite-2_1_2.exe |
23824080 |
4dda959a8eea750c9ec010db9d372e42 |
jiraclient-lite-2_1_2.tar.gz |
33146876 |
0575e75480e45e97d9adfe35acd5ba8e |
jiraclient-lite-2_1_2.zip |
11852352 |
2a51be787f3a8ef7d6d954ada1f577cc |
jiraclient-lite-2_1_2_without_jre.exe |
7313616 |
4c72236a705ec52d2e9927725f57ae2e |
jiraclient-lite-2_1_2_without_jre.tar.gz |
11838677 |
f215d4fa31779d06aeb9ee6bb35bcefa |
jiraclient-2_1_1.dmg |
12188026 |
e408ca045d9f687cee25029a0e18e419 |
jiraclient-2_1_1.exe |
23823056 |
09136b5f801a171d35335be4ba97c142 |
jiraclient-2_1_1.tar.gz |
33133193 |
ba589b8373c2638339b14f603431c308 |
jiraclient-2_1_1_without_jre.exe |
7313616 |
4eada6442da9e95412f3c20bf384e460 |
jiraclient-2_1_1_without_jre.tar.gz |
11834980 |
25966d5f7b7d272651668ac8e1587b90 |
jiraclient-2_1_1.zip |
11848400 |
12217fc63f4de9b6fd24d8d4d8fc63f2 |
jiraclient-lite-2_1_1.dmg |
11924657 |
32dbb5937f8a9095b777f49cacd5c206 |
jiraclient-lite-2_1_1.exe |
23822032 |
e423bcb42eb21482e4dfedaafc305d7d |
jiraclient-lite-2_1_1.tar.gz |
33135710 |
6ec9f38ca777e3c9e908552e472fafbc |
jiraclient-lite-2_1_1_without_jre.exe |
7313616 |
2078b9efb7e1cc579850b65b3265e52d |
jiraclient-lite-2_1_1_without_jre.tar.gz |
11834831 |
db53a0f9b88d42f47656f1c9ae121ee0 |
jiraclient-lite-2_1_1.zip |
11849193 |
9a6193fd434e3b44340c6bfbe438328c |
jiraclient-2_1.dmg |
12172401 |
bb8eb0231238ec6e94a4dc3a7592f80d |
jiraclient-2_1.exe |
23821520 |
5e1997ad1f96cee39bb2305ace884014 |
jiraclient-2_1.tar.gz |
33129691 |
03ab9b5720d0d697aaacd02d9ac10626 |
jiraclient-2_1.zip |
11847726 |
cc18e006f242257163a648b4acd3e6fe |
jiraclient-2_1_without_jre.exe |
7310544 |
4cdfa468601b8dc85a8c01586973b4e2 |
jiraclient-2_1_without_jre.tar.gz |
11835122 |
6d7c5acfe8e139b08090c2fee454f277 |
jiraclient-lite-2_1.dmg |
11906212 |
0b23651e95235067b6e5437827a48c0c |
jiraclient-lite-2_1.exe |
23821520 |
d4c8cb0513d2ccf3b1b1b597045feddf |
jiraclient-lite-2_1.tar.gz |
33131232 |
9e09996512e0a25a75ddc8d2543258e0 |
jiraclient-lite-2_1.zip |
11848466 |
d2a43937ad5d7a9dbf448aea768bf25d |
jiraclient-lite-2_1_without_jre.exe |
7312592 |
56f4185733449241c493a1257530000f |
jiraclient-lite-2_1_without_jre.tar.gz |
11835140 |
fa94f8fc79aa207def19c0fd5b0ea0c5 |
jiraclient-2_1_b1.dmg |
12152587 |
ac7cdab8e2c2866f76a66fa1ab95ede0 |
jiraclient-2_1_b1.exe |
27088592 |
74f300589162984f9040e9d9474209ea |
jiraclient-2_1_b1.tar.gz |
32931109 |
535375d8c10b5be480a7b3fa00747ef1 |
jiraclient-2_1_b1_without_jre.exe |
7299792 |
e4da7cffa51020efe7960e1685584060 |
jiraclient-2_1_b1_without_jre.tar.gz |
11810262 |
03b0922c5df4839229a24ca795b0af52 |
jiraclient-2_1_b1.zip |
11823009 |
2c560b707a164ae4c4093ed86c3ff0ab |
jiraclient-lite-2_1_b1.dmg |
12144677 |
da3e6c47f3e48b2d44d1041575700267 |
jiraclient-lite-2_1_b1.exe |
27087056 |
982e7ae98c508970e9d9d2e73fbee760 |
jiraclient-lite-2_1_b1.tar.gz |
32932038 |
be04116bd8cf450343429389b0fe0762 |
jiraclient-lite-2_1_b1_without_jre.exe |
7299280 |
390d372e8f062db2dae9dc16919ef6f0 |
jiraclient-lite-2_1_b1_without_jre.tar.gz |
11810508 |
736302f40122924b59f0a5fe77a72e4b |
jiraclient-lite-2_1_b1.zip |
11823944 |
eb3f99b98183663f78a56905858aabf4 |
deskzilla-2_0_2.dmg |
10932566 |
d050b050d974e20f6d7bf9c920930424 |
deskzilla-2_0_2.exe |
22085328 |
3a19fd9b362251a6d34890138ceeaff0 |
deskzilla-2_0_2.tar.gz |
31723075 |
e8bcd863ad0ce828996bdd9a7a13719c |
deskzilla-2_0_2.zip |
10611732 |
520e5d84a5ae77454e84710fde40be15 |
deskzilla-2_0_2_without_jre.exe |
5409488 |
8bc5deff284453471f886c31a069b253 |
deskzilla-2_0_2_without_jre.tar.gz |
10596450 |
f6d620d3dfeb5cc5de7f657eb06711ea |
deskzilla-lite-2_0_2.dmg |
10941478 |
5a9ec8308686789677924f410fb6bd2f |
deskzilla-lite-2_0_2.exe |
22085328 |
21c4507b7a450b7ac2a8fb0a3c59686c |
deskzilla-lite-2_0_2.tar.gz |
31723737 |
75a91783eb4027a53c75ee2f11cf47a4 |
deskzilla-lite-2_0_2.zip |
10612855 |
8b300a798a42c839fdbf4eae71ff8398 |
deskzilla-lite-2_0_2_without_jre.exe |
5411024 |
a0c182fb187ee5f4ffdaef2abd9c361d |
deskzilla-lite-2_0_2_without_jre.tar.gz |
10596761 |
cf824583751777a1417c0bd1fc179c5e |
deskzilla-2_0_1.dmg |
10932341 |
e202576f2c235d848c9493058f7390a2 |
deskzilla-2_0_1.exe |
22085328 |
626917256b7dd8aab59e6337e2bf344d |
deskzilla-2_0_1.tar.gz |
31722810 |
fa92fc01f3461e641817c9f6bdeb8558 |
deskzilla-2_0_1.zip |
10611748 |
a21945507d0a307d4840f9713a6e7c7a |
deskzilla-2_0_1_without_jre.exe |
5410512 |
5ae94a4058837fba3823d5751d04ccaa |
deskzilla-2_0_1_without_jre.tar.gz |
10596461 |
62d5c75367ce979f85a2ff41039beb11 |
deskzilla-lite-2_0_1.dmg |
10941109 |
a1cbf71aa7078f3a22642070ce537171 |
deskzilla-lite-2_0_1.exe |
22085840 |
7451c58da17c4d91b371be810c241e82 |
deskzilla-lite-2_0_1.tar.gz |
31723648 |
6a843dc0809e63e30c8747a4b4ae13ae |
deskzilla-lite-2_0_1.zip |
10612311 |
82df544b75c36f1b3455d4578f1f0e75 |
deskzilla-lite-2_0_1_without_jre.exe |
5410000 |
98fec273b62595c1303c94d35c2af234 |
deskzilla-lite-2_0_1_without_jre.tar.gz |
10596412 |
901dbcd021c6f5ec224030f03eee8f01 |
deskzilla-2_0.dmg |
10930061 |
cd0a305b7ff6a434ed3d9406f0894e15 |
deskzilla-2_0.exe |
22084816 |
50c9a481c9ae325140471ab638857d44 |
deskzilla-2_0.tar.gz |
31715374 |
7f9200b67341975916cc810eb72cdf18 |
deskzilla-2_0.zip |
10608744 |
83224cdb5dea61b02709572970d1603f |
deskzilla-2_0_without_jre.exe |
5408976 |
a7760cad8c13444a1975fc470edbd9b5 |
deskzilla-2_0_without_jre.tar.gz |
10594121 |
8ee8efdee7f94c2f0ec5c6fce6a3e1a2 |
deskzilla-lite-2_0.dmg |
10938905 |
48f9356625be4e1246eb7f4eb1609354 |
deskzilla-lite-2_0.exe |
22084816 |
b77885346d6dba51b85791801fb5e484 |
deskzilla-lite-2_0.tar.gz |
31716384 |
e59d182a0b4cf3ac055ae106d399801c |
deskzilla-lite-2_0.zip |
10609493 |
2721c2d0027fae72ffedf381e4a4d547 |
deskzilla-lite-2_0_without_jre.exe |
5409488 |
0cef241b7aa36c9d6dccd7d217b39567 |
deskzilla-lite-2_0_without_jre.tar.gz |
10593832 |
52d0cbce4594d343c24f58a134ad9e32 |
jiraclient-2_0_1.dmg |
11673023 |
956afc370bfda658e7e46bf067ffbec0 |
jiraclient-2_0_1.exe |
22550736 |
d7344d57698f1680f66c9a5af1851858 |
jiraclient-2_0_1.tar.gz |
32475799 |
8fbe7d23412ca4e75fd6c5c9c75d6991 |
jiraclient-2_0_1.zip |
11361995 |
8998f4adc313039f55fa7acb774502ee |
jiraclient-2_0_1_without_jre.exe |
5875408 |
184d4ec628db8bc1847d4d88ad5e38a4 |
jiraclient-2_0_1_without_jre.tar.gz |
11349184 |
ce7340a70dfc3d549c91fe04857bbf7e |
jiraclient-lite-2_0_1.dmg |
11673805 |
6c99476c31075f97fba1be56caebc3b1 |
jiraclient-lite-2_0_1.exe |
22550224 |
a1184b54d4f7674c27e6be9d9c69b6ae |
jiraclient-lite-2_0_1.tar.gz |
32476188 |
a0aeed7ad66cb43fb70dc59f2abcca79 |
jiraclient-lite-2_0_1.zip |
11362576 |
4e6d1d209e6787e929e303ce53ae0e0a |
jiraclient-lite-2_0_1_without_jre.exe |
5875408 |
b8e573bc018e1fdc0c8488cde9913c42 |
jiraclient-lite-2_0_1_without_jre.tar.gz |
11348933 |
9d440907736f1af6215c6a2b6fea2097 |
deskzilla-2_0_b1.dmg |
10693572 |
b6d9ef953e350e0ea3672fa3385cd048 |
deskzilla-2_0_b1.exe |
21872336 |
27580b78a8baf8f99c2a9345aae957d4 |
deskzilla-2_0_b1.tar.gz |
31475849 |
5eaaa7be13cea6f5afd8c6964a20b4dd |
deskzilla-2_0_b1.zip |
10365185 |
6f5a07acc77903be1033b463d73446c4 |
deskzilla-2_0_b1_without_jre.exe |
5197520 |
97dc32e7dd9be555015e0281841dec7b |
deskzilla-2_0_b1_without_jre.tar.gz |
10352752 |
17e818594c84c0537fcc32481d3d43d8 |
deskzilla-1_7.dmg |
9580620 |
837a3ae6edabe2cd9f1dbb4e45ae366a |
deskzilla-1_7.exe |
20947144 |
27801c8f9c9c556a9284c34939a67f15 |
deskzilla-1_7.tar.gz |
29604628 |
45cc6752b093b47ba8addac906827aeb |
deskzilla-1_7.zip |
9257574 |
0665789992bbe626c4a3be7da12db876 |
deskzilla-1_7_without_jre.exe |
4480712 |
3228f902c09372085ebfff578791eb44 |
deskzilla-1_7_without_jre.tar.gz |
9246190 |
a74f96ee69f2a51f39f9bd041b7e2137 |
deskzilla-1_7_1.dmg |
9582539 |
777066e98a44b01d2a64c80bb8b84b50 |
deskzilla-1_7_1.exe |
20948688 |
60f2a2d4a709cfd6d0047ecfaebf8c71 |
deskzilla-1_7_1.tar.gz |
29612083 |
2bab25c36eda7880b4b64bd919ca7ea3 |
deskzilla-1_7_1.zip |
9259906 |
d2a2aea846e5a393cdb6ef78dc093907 |
deskzilla-1_7_1_without_jre.exe |
4481744 |
bcbe2efbfc2be9bd940f416375ac3d3b |
deskzilla-1_7_1_without_jre.tar.gz |
9248721 |
2d018438e4656a689c44184e784aada5 |
jiraclient-1_5.dmg |
11323942 |
e89521d99181f8b1ec064d1a9a021100 |
jiraclient-1_5.exe |
21940432 |
be7eacdecb8bd630f41bde4cb55ee51e |
jiraclient-1_5.tar.gz |
31403699 |
7e0569aef3bc27c0fabfe0ef91dd8a08 |
jiraclient-1_5.zip |
10995933 |
bba7c6b00bf5401d50765b4ee29972a1 |
jiraclient-1_5_without_jre.exe |
5438160 |
c9a9dc1728270bb7a93b0a657c4c793f |
jiraclient-1_5_without_jre.tar.gz |
10987221 |
5b0bea170cbd742f586b793aa85f0a4a |
jiraclient-1_5_1.dmg |
11332514 |
9f91bccca084e8492ee334f16a5173f0 |
jiraclient-1_5_1.exe |
21941968 |
20dc55f0d425a3d65a22fa03aedcdeef |
jiraclient-1_5_1.tar.gz |
31428928 |
6d01cc12cd29e2e9f50e4046e067ddbf |
jiraclient-1_5_1.zip |
11003850 |
902c0d6fb8d893f06b3c55f07a24778c |
jiraclient-1_5_1_without_jre.exe |
5439696 |
614982cb2214baef58398b8c4fdf5f4f |
jiraclient-1_5_1_without_jre.tar.gz |
10995335 |
1e0bf5d475b0313e192afd9fe224c0e0 |
jiraclient-1_5_2.dmg |
11355354 |
c6dbb8dd430aab6ad2f05f5099135087 |
jiraclient-1_5_2.exe |
21947088 |
28e42cb08c39f3414255da1853cd42f9 |
jiraclient-1_5_2.tar.gz |
31445339 |
35ea32e3b16dd0061f2bd8a80efbd6a2 |
jiraclient-1_5_2.zip |
11020549 |
67fab1575667e531eee7070a22a6fc94 |
jiraclient-1_5_2_without_jre.exe |
5444816 |
476b48a37837ae4b43465c83d9296568 |
jiraclient-1_5_2_without_jre.tar.gz |
11011699 |
6a1193f99b11749c8067a34fe09fcee8 |
jiraclient-1_5_3.dmg |
11605688 |
2c68963023f33337dee6ece3c757ca6f |
jiraclient-1_5_3.exe |
22238416 |
6bab37c79b646c1967276d4dbfdfd626 |
jiraclient-1_5_3.tar.gz |
31728345 |
9e99ac4c5f8b5d4840b3d5dc5bf24fb2 |
jiraclient-1_5_3.zip |
11311979 |
d3d8adeaa55c135fc29b79e03c17af40 |
jiraclient-1_5_3_without_jre.exe |
5736656 |
10f5551d9703df613d3d1756908e3554 |
jiraclient-1_5_3_without_jre.tar.gz |
11303526 |
07b1070c01a3e8413c00fbbba623635c |
tracklink-1.0.vsi |
285099 |
93af68b8595f6cb176e99a135d40c184 |
tracklink-2.0.vsi |
289543 |
611b51a09de03c6cb7fe142106609c49 |
tracklink-221.zip |
655369 |
a451115e94e643976b432ab6a8f0cb37 |
virtual-bugzilla-3_2_2.zip |
78946553 |
d05168ef7b7108a456718176e40a4942 |