Queries are a convenient tool that allows users to create, save, and run bug filters, thus viewing the bugs, which meet the specified criteria - for example, critical bugs submitted today. - REPHRASE using filter and name
Filter works as a Boolean expressions and support three most common logic operators AND, OR, and NOT connecting conditions. - REPHRASE The queries are built and modified in the Query Builder. See the details in the Query Builder section.
Deskzilla is installed with several default sample queries, which can be removed if necessary.
To run a query, double-click the query name in the navigation area or select it and click the Run Query button 
in the Application Toolbar.
IF THE Q is synchronized blah-blah-blah
After the query is ran for the first time, the number of bugs which this query contains is shown in blue next to the query 
. Queries which return empty results are grayed out 
.
To create a new query:
- On the navigation area select the parent node for the query, right-click it and select New Query from the context menu or press F3 (⌘ + F3).
- In the Create Query dialogue specify the query filter. For the details see the Query Builder section.
- Select the Run Immediately check box if you want to run the query right after it is created. IF THE Q IS RUNNING YOU CAN STOP IT BY PRESSING ESC OR CLICKING STOP.
- Click OK to finish the query creation.
To modify the query:
- On the navigation pane select the required query, right-click it and select Edit Query from the context menu or press Shift + F3 (⌘ + Shift + F3).
- In the Query Builder pop-up window modify the query expression. For the details see the Query Builder section.
- Deselect the Run Immediately check box if you do not want to run the query right after it is saved.
- Click OK to finish the query editing.