Quick Search located at the top of the Deskzilla Main Window allows you to search for bugs by several parameters:
- Search by bug IDs
- Search by bug URLs
- Search by words or phrases
To search by IDs:
- In the navigation area select the element where you wish to search for the bugs.
- Click the Quick Search input field. The selected element and all its sub-elements will be highlighted in the navigation area.
- Specify the IDs of the bugs you want to find separated by commas or semicolons and press Enter or click the Run text search button
located next to the input field. - Deskzilla will search for the bugs with the specified numbers in the element selected.
- The results are shown in the bugs table.
To search by URLs:
- Click the Quick Search input field and specify the bugs URLs separated by commas or semicolons.
- Press Enter or click the Run text search button located next to the input field.
- Deskzilla will analyze the bugs URLs and then will search in the connections corresponding to bugs servers.
- If there are no corresponding connections for some of the URLs, Deskzilla will ask you if these connections should be created automatically with default settings.
- The results are shown in the bugs table.
To search by words or phrases:
- In the navigation area select the element where you wish to search for the bugs.
- Click the Quick Search input field. The selected element and all its sub-elements will be highlighted in the navigation area.
- Specify the words you are looking for and press Enter or click the Run text search button located next to the input field.
- Deskzilla will search for the bugs containing specified words in some field in the element selected.
- The results are shown in the bugs table.